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I tried to upload a photo of my ID/Address, and the app keeps giving an error; what should I do?
I tried to upload a photo of my ID/Address, and the app keeps giving an error; what should I do?
Updated over a week ago

Please ensure you upload a good-quality photo with no light and no crops. No PDF or any other file format is accepted. To proceed, please reload the app and try again. If that does not help, don't hesitate to get in touch with our support team at [email protected].

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