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Troubleshooting: Raison App Not Working or Running Slowly
Troubleshooting: Raison App Not Working or Running Slowly
Updated over a month ago

If the Raison app is not working correctly or is slow, try the following steps to resolve the issue:

  1. Check Wi-Fi signal strength. If your Wi-Fi is weak, switch to cellular data.

  2. Update to the latest version. Make sure you're using the latest version of the Raison app. Download any updates from the Play Store or App Store if needed.

  3. Force quit the app.

  4. Log Out and Log Back In.

  5. Restart your phone. Reboot your device and ensure no other apps are running in the background.

  6. Reinstall the app. Uninstall and reinstall the Raison app for a fresh start.

  7. Use the web version. If issues persist, access the app via a web browser at m.raison.ai.

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